WanderByJose

Support

Contact

For questions, feedback or bug reports, send us an email and we will get back to you as soon as possible.

Frequently Asked Questions

Completely free. No account required, no subscription, no hidden costs.
No. This app is a personal reference tool based on independent research by a non-professional. It is not medical advice and not a substitute for a qualified dermatologist. Always consult a professional before starting any microneedling protocol.
Try closing and reopening the app. If the problem persists, check your internet connection. The app requires an active connection to load product images and serum data.
Make sure you have completed at least the first few steps of the assessment. The depth calculator requires skin state and intent information to generate accurate zone values. If the problem persists, please contact us with your device model and iOS version.
Products are sourced from a Seoul-based K-beauty supplier. The app is an affiliate and may earn a commission on purchases. Use code JOSE for at least 15% off every order.
Send an email to wanderbyjose@gmail.com with a description of the issue, your device model and iOS version. Screenshots are helpful if the issue is visual.
All references are listed in the About section of the app with direct links to PubMed. They are also available in the About tab within the results screen after completing the assessment.

About the App

WanderByJose Microneedling is a free personal reference tool for at-home microneedling. Built by an independent content creator based in the Netherlands.

app.wanderbyjose.com